Change Of Mind & Cancellations

We offer a 14 day exchange or cancellation after delivery. If you wish to cancel the order under the Distance Selling Regulations Act you may do so in writing via email to sales@theappliancesdepot.com to arrange collection. We will respond to your email within 1 working day. Under the terms of the distance selling directive you, as the customer, have a duty of care for the product whilst it is in your possession. As well, items can be returned by the buyers chosen courier at their own cost. Please let us know by post or email if you plan to return the goods this way.

Items can be returned to:

Unit 7, The Mead Business Centre, 176-178 Berkhampstead Road, Chesham, HP5 3EE

Damaged & Faulty Items

Claims for damage after delivery will not be accepted once the item has been signed for. It is therefore essential to check all goods at the time of delivery. If you find a problem you must note this to the delivery team before they leave your property. If any of the goods are damaged they must be refused at the point of delivery. Items can not be left without a signature and can not be signed unchecked.

All products sold by theappliancesdepot are covered by a minimum 24 month guarantee.